These terms explain how you can use our website and how we work with clients. By using this website or hiring Nexyfime, you agree to them. If you sign a separate proposal or contract with us, that document applies too, and if it says something different, the signed document wins.
1. About these terms
"Nexyfime", "we", "us" and "our" mean Nexyfime. "You" and "client" mean the person or business using our website or our services. A "proposal" is the quote, scope of work or contract we send you for a project.
2. Our services
We offer creative and digital services, including 3D virtual tours, AI visibility (GEO & AEO), video production, logo and brand design, creative ads, social media management, website design and development, and related services. The exact work, deliverables, timeline and price for your project are set out in your proposal.
3. Proposals and quotes
- Prices and timelines on a proposal are valid for 7 days unless the proposal says otherwise.
- A project starts once you approve the proposal in writing (email or WhatsApp is fine) and any required deposit has been paid.
- Anything not listed in the proposal is extra work. We'll tell you the cost before doing it, and only go ahead once you agree.
4. Payment
- Payment terms, including any deposit and instalments, are set out in your proposal.
- Monthly services (such as social media management or website management) are billed in advance for each month.
- If a payment is late, we may pause work until it's paid. Deadlines move back by the length of the pause.
- Deposits cover time already booked and work already started, so they aren't refundable once work has begun, unless your proposal says otherwise.
- Costs of third-party services you need, such as domains, hosting, paid software, stock media, plugins or advertising budgets, are not included unless your proposal says they are.
5. What we need from you
- Clear information, content, logins, files and feedback when we need them. Delays on your side may delay delivery.
- You confirm that anything you give us, such as text, photos, logos, 3D models, music or footage, belongs to you or that you have permission to use it, and that using it won't break any law or anyone else's rights.
- You're responsible for checking final work (spelling, prices, contact details, legal claims) before it's published.
6. Revisions and approvals
Each proposal includes a set number of revision rounds. Extra revisions, or changes after you've approved a stage, are charged separately. Work is treated as approved when you confirm it, or if we hear nothing within 10 working days of delivery.
7. No guarantee of results
Sales, enquiries and business success depend on many things outside our control, including your product, pricing, market, competition, the economy and the decisions of the platforms involved. So, while our work is designed to help your business, Nexyfime does not guarantee and is not responsible for:
- any increase in sales, revenue, profit, leads, enquiries or bookings;
- the success of your business, a product launch, a property sale or a campaign;
- any search engine ranking or position on Google or other search engines;
- being mentioned, recommended or cited by ChatGPT, Gemini, Perplexity, Google AI Overviews or any other AI tool;
- a number of followers, views, likes, shares, reach or engagement on social media;
- ad performance, cost per click or return on ad spend.
Any examples, estimates, projections or past results we share are for illustration only and are not a promise of what you will achieve.
8. Ownership and licences
- Your final deliverables: once you've paid in full, you own the final approved work we created specifically for you (for example, your logo files, website design or edited videos), unless your proposal says otherwise.
- Our tools and know-how: we keep ownership of our own templates, code libraries, methods and know-how. You get a permanent licence to use them as part of your delivered work.
- Third-party items: fonts, stock photos, music, plugins, 3D platforms and other licensed items remain the property of their owners and are covered by their own licences.
- Drafts and unused ideas (concepts you didn't choose) stay with us.
- Until full payment, all work remains ours, and you may not use it publicly.
9. Our portfolio
Unless you ask us not to in writing, we may show the finished work in our portfolio, on our website and on social media, and mention you as a client. We'll never share confidential information when doing so.
10. Third-party platforms
Much of our work runs on other companies' platforms, such as Shapespark, Google, Meta (Facebook and Instagram), TikTok, LinkedIn, YouTube, X, WordPress, hosting providers and app stores. We're not responsible for their outages, price changes, policy changes, algorithm changes, account restrictions or decisions to suspend or remove content or accounts. You're responsible for following those platforms' rules for your own accounts and ads.
11. Confidentiality
We keep your non-public business information confidential and only use it to do your work. We ask you to do the same with our proposals, pricing and methods.
12. Limitation of liability
- We aren't liable for indirect or consequential losses, including lost profits, lost sales, lost data, lost opportunities or damage to reputation.
- Our total liability for any project is limited to the amount you paid us for that project (or, for monthly services, the fees paid in the 3 months before the claim).
- Nothing in these terms limits liability that can't be limited by law.
13. Pausing or ending a project
- Either of us can end a project with written notice. You'll pay for work done up to that date, plus any costs we've already committed to on your behalf.
- Monthly services can be cancelled with 30 days' written notice, unless your proposal says otherwise.
- We may stop work straight away if payments are seriously late, or if we're asked to do anything unlawful, misleading or harmful.
14. Using this website
- The content, design, graphics and code of this website belong to Nexyfime or its licensors. Please don't copy or reuse them without permission.
- Don't misuse the site, for example by sending spam through the contact form, trying to break its security, or using automated tools to scrape it.
- The information on this site is general and may change without notice. Demos, sample designs and illustrations on this site are examples and don't represent real client results.
- Links to other websites are provided for convenience. We're not responsible for their content.
15. Governing law
These terms are governed by the laws of Pakistan. If a disagreement comes up, we'll first try to resolve it by talking it through in good faith. If that doesn't work, it will be handled by the courts of Pakistan.
16. Changes to these terms
We may update these terms from time to time. The "Last updated" date at the top shows when they last changed. The version in place when you approved your proposal applies to that project.
17. Contact us
- Email: contact@nexyfime.com
- Phone / WhatsApp: +92 319 2511467